Payment Policy for AUDUNIE
Effective Date: January 8, 2025
Thank you for choosing AUDUNIE! We want to ensure that your shopping experience is as smooth and secure as possible. Our Payment Policy outlines the methods available for payment, as well as important information to ensure the process is safe and straightforward.
1. Accepted Payment Methods
We offer a variety of payment options for your convenience:
- Credit/Debit Cards:
- Visa
- MasterCard
- American Express
- Discover
- PayPal
- Apple Pay
- Google Pay
- Shop Pay
- Klarna (for installment payments)
Payments are processed securely through trusted third-party gateways to protect your personal and financial information.
2. Payment Security
We prioritize the security of your payment and personal information. Our website uses SSL (Secure Socket Layer) encryption technology to protect your data during the transaction process. Additionally, we comply with PCI DSS (Payment Card Industry Data Security Standards) to ensure all sensitive data is handled with the highest level of security.
3. Order Confirmation and Billing
Once your payment has been successfully processed, you will receive an order confirmation email with your order details. Please check this email to verify that all information, including your payment and billing address, is correct.
4. Sales Tax
Sales tax will be applied to orders based on the shipping address provided during checkout. The applicable sales tax will be displayed before completing your purchase.
5. Payment Declines
If your payment is declined, please check your payment details and ensure there are sufficient funds or credit available. If the issue persists, contact your payment provider for assistance. If necessary, you can reach out to us to resolve the issue.
6. Order Modifications and Cancellations
Once your payment is processed and your order is confirmed, we begin preparing your order for shipment. Modifications or cancellations are not possible once your order has been shipped. However, if you need to make changes to your order, please contact us immediately, and we will assist you in any way we can before shipment.
7. Fraud Prevention
We have fraud prevention measures in place to protect both you and us. If any suspicious activity is detected during payment processing, we may contact you for verification, or we may cancel the order to prevent fraudulent transactions.
8. Currency
All payments are processed in USD (United States Dollar). If you are paying from a different country, exchange rates and foreign transaction fees may apply, depending on your payment provider.
9. Payment Errors
If you experience any issues during the payment process, such as a failed transaction or incorrect charges, please reach out to us immediately. We will assist you in resolving any issues promptly.
10. Contact Us
If you have any questions or concerns regarding payments, please contact our customer service team:
- Email: info@audunie.com
- Phone: 210-587-5787
- Website: https://audunie.com